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Job summary

Oversee the Rental, Valet, and Repair departments to ensure a seamless guest experience with equipment. Lead and motivate a team of attendants through training, coaching, and performance management.

Job details

Seasonal WHAT'S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. Hourly Rate: $23.55 Seasonal (December - March) Full Time (4-5 shifts a week) As the Supervisor, you'll oversee the Rental, Valet, and Repair areas, leading the team of Attendants to ensure guests have a seamless and enjoyable experience with their equipment. You'll collaborate closely with the leadership team to keep operations running smoothly, making sure both guests and staff have a great time. If you're organized, love working with people, and enjoy a fast-paced environment, this role is perfect for you! WHAT WILL I BE DOING? To provide a high-quality guest service, experience and presentation for the guest Perform opening and closing duties for the department. Motivate staff through example and leadership skills. Assist in on boarding and training of new attendants. Coach and performance manage staff throughout the season. Ensure all staff are adhering to proper procedures. WHAT DO WE NEED FROM YOU? 1 - 2 years previous supervisory experience an asset Must be a team player, customer service driven, friendly and outgoing. Strong interpersonal communication and leadership skills. Past customer service experience. Must be able to lift 40lbs Flexible work schedule (must be able to work a variety of shifts including, weekends, evenings and holidays) This role is being posted to fill a vacancy AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE Blue Mountain Resort Company Overview Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. Alterra Company Overview Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

What you’ll do

Oversee the Rental, Valet, and Repair departments to ensure a seamless guest experience with equipment. Lead and motivate a team of attendants through training, coaching, and performance management.

Requirements

Requires 1-2 years of supervisory experience and a strong background in customer service. Candidates must be able to lift 40lbs and maintain a flexible schedule including weekends and holidays.

Benefits

• Complimentary and discounted access to Blue Mountain attractions • Access to Adventure Park, private beach, gondola, and hiking • Preferred golf rates • Discounted meals at resort restaurants and cafés • Exclusive discounts at Blue Mountain-owned retail stores • Free therapy and wellness resources • Employee events

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Leadership · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervisory Experience
• Customer Service
• Leadership
• Interpersonal Communication
• Staff Training
• Performance Management
• Operational Oversight
• Organization

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Sports & Recreation
• Retail