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Job summary

The role involves analyzing business requirements, tracking system issues, and documenting stakeholder needs to support business solutions. Additionally, the incumbent will collaborate with teams to maintain project schedules, update web content, and ensure communication needs are met.

Job details

Job Description What is the opportunity? Are you interested in the opportunity to work as a Business Support Co-op at RBC? By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations. Some exciting roles you’ll be considered for are: Business Systems Analyst Operations Analyst Project Control Officer Communications Analyst What will you do? Analyze business requirement documents to identify, track, and resolve business system issues and software requirements. Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs. End-to-end collaborative gathering and documentation of information. Experience creating process documents & end-user documentation and training. Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected. Create/update detailed project schedules. Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc. Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology. What do you need to succeed? Must-have Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent. Leadership acumen and a passion to apply it in a dynamic business environment. Excellent interpersonal and highly developed communication skills (verbal and written). Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment. Strong MS Office skills – Word, Outlook, Excel, and PowerPoint. Knowledge or experience with business analysis process (requirements gathering, documentation, use cases). Nice-to-have Capability to manage multiple priorities across a number of assignments and prioritize effectively. Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite. Knowledge of Risk Assessment & Quantification methodologies. Experience creating process documents. Understanding of multimedia/interactive design principles. Experience working with brand standards and delivering on brand strategy. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Network and build lasting relationships with students from diverse backgrounds from across Canada. Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance. Leaders who support your development through coaching and learning opportunities. Work in a dynamic, collaborative, progressive and highly performing team. Ability to make a difference and lasting impact. Enjoy a comfortable work environment with the option to dress casually. Required Documents: Resume and Academic Transcripts (unofficial transcripts are acceptable) in one PDF document. Please ensure you submit these two documents in one PDF document under the “resume” section. Do not submit them separately. We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is September 20, 2026. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review. EARLYTECHTALENT Job Skills Active Learning, Adaptability, Communication, Creativity, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative, Teamwork Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Student/Coop (Fixed Term) Pay Type: Salaried Posted Date: 2026-08-17 Application Deadline: 2026-09-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

What you’ll do

The role involves analyzing business requirements, tracking system issues, and documenting stakeholder needs to support business solutions. Additionally, the incumbent will collaborate with teams to maintain project schedules, update web content, and ensure communication needs are met.

Requirements

Candidates must be currently enrolled in a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, or related fields. Strong analytical, communication, and MS Office skills are required, along with a passion for leadership in a dynamic environment.

Benefits

• Coaching and learning opportunities • Networking opportunities • Fun events and gamification challenges • Casual dress code

Listed skills

• Communication · Preferred
• Business analysis · Preferred
• Project management · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business analysis
• Project management
• Requirements gathering
• Documentation
• Communication
• Interpersonal skills
• Analytical thinking
• MS Office
• Project scheduling
• Stakeholder management
• Process documentation
• Training material creation
• IT project portfolio management
• Risk assessment
• Multimedia design
• Brand strategy
• Business Systems Analysis
• Business Requirements Documentation
• Interactive Design
• Project Schedules
• Brand Strategy
• Workplace Inclusivity
• Analytical Thinking
• Project Controls
• Microsoft Excel
• Research
• Active Learning
• Adaptability
• Adobe Creative Suite
• Business Analysis
• Management
• Business Support Systems
• Business Systems
• Business Technologies
• Software Documentation
• Creativity
• Dynamic Business Process Management
• Gamification
• Leadership
• Innovation
• Project Management
• Microsoft Outlook
• Microsoft Office
• Multimedia
• Operations
• Microsoft PowerPoint
• Project Portfolio Management
• Systems Development Life Cycle
• Quantification
• Coaching

Job areas

• Technology
• Finance & Accounting
• Management & Leadership
• Data & Analytics
• Software
• Technology Operations Intern
• Project Management Analyst
• Management and Organization Analysts
• Project Management Specialists