Snow School Desk Agent

July 6 2022
Industries Accomodations, Food services
Categories Education, Library, Education, Library, Education, Library, Hospitality, Catering, Tourism, Hospitality, Catering, Tourism
Pincher Creek, AB • Remote
Who We Are:
Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With less than 200 employees we’re a small, passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us.

Our resort is not owned or operated by a large ski conglomerate; rather by a bunch of local skiers and riders who are passionate about steep terrain and great snow. Operational decisions are made here (head office = the basement of the day lodge) and our long-term direction is plotted by a group of passionate, volunteer board of directors who represent more than 200, predominately local shareholders.

More Info including staff perks can be found at:

Position Overview:
Castle Mountain Resort is currently seeking a self-motivated individual who is able to
take an organizational and customer service role within the snow school. Reporting to the Assistant Snow School Director and Program Supervisor this position is responsible for organizing and assisting with day to day operations, booking lessons and assisting with the coordination of on snow instruction.

What we offer you:
  • Opportunity to work in the beautiful Southern Alberta Rocky Mountains
  • Full mountain ski/snowboard pass
  • Several employee discounts around the resort
  • $17.00 and up depending on experience and number of years worked at CMR

Duties & Essential Job Functions:
  • Booking and sales of lessons.
  • Act a customer service representative.
  • Work organizationally with the children's camps and programs
  • Strong computer skills are required, must be familiar with MS office and should have a working knowledge of Point of Sale systems.
  • Cash control procedure implementation.
  • Work as a team leader/member on a closely formed team.
  • Act as a representative of the resort while on duty and skiing or riding in spare time.

Minimum Qualifications:
  • High School Education
  • Experience with MS Excel and Point of Sale Software

Hiring Process:
  • Interviews will begin in August with a start date in late November.
  • Preference will be given to returning and/or local candidates.
  • Only those selected for an interview will be contacted.

Where We Are:
Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location with no mobile coverage or public transit. There is a communal living Staff Accommodation building on-site for new and returning non-supervisory, seasonal employees. More information on our location and our resort can be found at

Department: Snow School
This is a non-management position
This is a full-time seasonal position

Apply now! network