Education & Skill Development Counsellor

November 30 2022
Industries Non-profit organisation - NPO
Categories Education, Library,
Vancouver, BC


The Education & Skill Development Counsellor is responsible for all individual and group programming in Harbour Light’s Learning Centre. The Counsellor provides counseling support for education- and employment-related concerns and provides referrals for counseling needs outside this scope. The Counsellor plans and facilitates literacy, life skills, and essential workplace skills training for current program participants, program alumni, and employees at Harbour Light. The Counsellor will help students develop a growth mindset in a safe and therapeutic learning environment. They use a mix of creative and traditional learning approaches to support students in achieving their individual life, education, and employment goals.


  • 10:00am – 6:00pm, Sunday through Thursday.
  • The hours of work will total 37.5 per week.
  • This includes 7.50 paid hours and .5 hours unpaid meal break each day.


  • Counselling & Client Services – 20-25%
  • Adult Basic Education & Creative Learning – 20-25%
  • Job Readiness, Essential Workplace Skills Training & Life Skills – 20-25%
  • Program Administration & Development – 20-25%
  • Training Facilitation – 0-15%


Counselling & Client Services – 20-25%

  • Develops a safe and therapeutic learning environment for all students
  • Communicates in an empathetic and supportive way with a diverse range of adult learners, some of whom will face a variety of learning barriers
  • Designs and implements an intake process for potential program participants, including assessment of current skills
  • Provides counselling support for students specific to education-related trauma/challenges; refers clients to other program staff for counselling needs outside the scope of the Learning Centre
  • Collaborates with treatment, correctional, and volunteer work experience program staff to facilitate cross-program connections and prevent duplication of services
  • Works with CRF staff to assess client readiness for programming, identify appropriate resources, and make case plans
  • Uses CAMS, OMS, and/or other systems as appropriate, to report on client progress, document case plans, and generally maintain up-to-date records for all participating clients
  • Provides supervised access to the internet for CRF clients with computer restrictions
  • Acts as a central liaison with community employment services (e.g. EMBERS, WorkWithUs, etc.)

Adult Basic Education & Creative Learning – 20-25%

  • Ability to tutor/support learners working through adult basic education and/or high school upgrading in a variety of course/topic areas
  • Utilize a variety of teaching methods, strategies, and techniques to match the individual needs of self-paced adult learners, modifying approach as necessary to maximize learning.
  • Designs and implements ongoing assessment methods to evaluate student progress
  • Coordinates the Centre’s literacy programming and supports learners completing self-paced adult basic education (K-12)
  • Offers computer skills training, including email, document use, internet search skills, and other introductory skills
  • Incorporates creative and experiential learning opportunities, with or without volunteer support, such as book clubs, documentary clubs, newsletter, service projects, photography, or other activities

Job Readiness, Essential Workplace Skills Training & Life Skills – 20-25%

  • Facilitates employment readiness workshops or coaching, such as resume development, interview practice, job search skills, etc.
  • Develops, implements, and facilitates Essential Workplace Skills programming for employees and/or clients, including screening and assessment tools; adapts lessons and skill training sequences according to participant needs
  • Develops, tests, and evaluates a pre-employment training course for Harbour Light clients interested in future employment with The Salvation Army
  • Develops, implements, and facilitates life skills programming; adapts lessons and skill training sequences according to participant needs
  • Leads groups through life skills lessons and facilitates their practicing and learning of new behaviours necessary for coping with everyday life and thriving in the workplace
  • Identifies and acts on changing dynamics of group, by assessing verbal and non-verbal responses and checking regularly with participants, to facilitate their active participation in activities

Program Administration & Development – 20-25%

  • Coordinate the day-to-day operation of the program – activity scheduling, resource inventory, security of materials & equipment, scheduling volunteers, etc.
  • Recruits, trains and supervises volunteers to fulfil a variety of roles within the program, including but not limited to, group and one-on-one learning opportunities
  • Develops, implements, and provides statistical progress report information on a monthly basis.
  • Assess participant knowledge and progress at regular intervals and celebrate students’ accomplishments and outcomes; evaluates program effectiveness by comparing individual and group progress to program objectives and individual goals.
  • Create and maintain relationships with internal and external partners to support program delivery
  • Maintain a good knowledge of resources available in the community, and provide referrals for clients as appropriate
  • Maintains knowledge of current research in the area of adult learning, workplace skills, and other related topics to ensure the program is evidence-based
  • Participates in fundraising efforts for the program, including writing grant applications, implementing approved grant funding, and reporting to funders as needed
  • Administer internal education grant applications; meet regularly with education committee to discuss program direction, development, and outcomes

Training Facilitation – 0-15%

  • Regularly facilitates certified training courses for employees, volunteers, and/or clients (if qualified as a trainer), such as Mental Health First Aid, WHMIS, FoodSafe, or Non-Violent Crisis Intervention
  • Maintains certification with relevant regulatory and/or certifying bodies
  • Reports training attendance and outcomes to Employee Relations Advisor


*NOTE: For some jobs, you may be required to provide validated educational documentation.


  • Diploma in Life Skills, Wellness, Coaching and/or Counselling
  • Additional education or certification (e.g. Master’s degree, ICADC credential) is an asset
  • Additional certification in adult education / training would be an asset
  • Current certification in First Aid/CPR (or willing to be trained)
  • Criminal Record Review Program and Federal Enhanced Security Clearance (or ability to obtain clearance)


  • At least two (2) years of related experience facilitating/teaching life skills, adult basic education, literacy, and/or job readiness for adult learners.
  • At least 2 years’ experience working with adults who have experienced homelessness, substance use disorder, and/or incarceration

Required Skills/Knowledge:

  • Willingness to adhere to the Mission and Values of The Salvation Army and Vancouver Harbour Light
  • Intermediate to advanced skills in Microsoft Word, Excel, and Outlook
  • Demonstrates good verbal and written communication skills, effective listening skills, and organizational skills
  • High standards of integrity, judgement, and the ability to cultivate and maintain relationships of trust and confidentiality
  • Demonstrated compassion & ability to accept and care for people without judgment
  • May be required to lift up to 20 pounds.


  • Detail-oriented with a high level of accuracy in data entry and document creation
  • Ability to prioritize and manage multiple tasks and a variety of demands in a fast-paced environment
  • Flexible, self-motivated, adaptable

Successful candidates, prior to hiring, may be required to provide:

  • A valid Class 5 (or higher) BC Driver’s License and a clean driver’s abstract
  • Criminal Record Review Program clearance
  • Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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