Seasonal Customer Experience Representative - Operations

September 17 2021
Industries Retail
Categories Customer service, Customer Service, Call Centres, Production, Operations, Quality, Safety, Production, Operations, Quality, Safety, Production, Operations, Quality, Safety, Retail, Store Operations - Associate
London, ON

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


  • We are looking for energetic, engaging and competitive folks that love a fast pace and achieving challenging goals!
  • You’ll need to be detail oriented and enjoy creating stunning visual displays to help us create an enriching environment for our customers.
  • You will support the daily operations of the store, before or after the store closes (5AM start time)
  • You will receive and process incoming store merchandise, replenish stock, merchandise beautiful displays, manage product returns, shelve products, and above all, add joy to our customers’ lives.



  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.


Apply now! network