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Intern, Client Experience (Winter 2022 - 8 months)

November 2 2021
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Accounting, Finance, Bank, Insurance, Financial Services, Customer service, Customer Service, Call Centres
Montreal, QC

With approximately CAD 179.5 billion in assets under management as of June 30 2021, Fiera Capital, an independent firm, is one of Canada’s leading investment managers. We deliver customized multi-asset solutions across public and private market asset classes to institutional, financial intermediary and private wealth clients across North America, Europe and key markets in Asia. We strive to be at the forefront of investment-management science, and we are passionate about creating sustainable wealth for clients. Fiera Capital is recognized for our talented people. Our teams collaborate and seek to draw on the global industry’s most innovative and diverse offerings to craft strategies that meet the needs of any client, anywhere they are located.

Why join Fiera Capital:

• Inclusive workplace and diverse background of employees
• Growth and development opportunities
• Entrepreneurial industry-leading company with a purposeful mission
• Flexible work arrangements, competitive compensation and benefits
• Collaborative approach, innovative and culture of integrity
• Ambitious organization who strives for excellence

What we are looking for:

This internship role will work in collaboration with Client Service, Distribution and various other teams to provide Institutional Clients with exceptional client service.

Your responsibilities:

  • Will be working on all aspects of the client lifecycle, from onboarding new clients, day to day servicing (reporting, client requests, presentations) as well as strategic initiatives to evolve the overall Client Experience;
  • The candidate will have exposure and work in cross-functional teams, providing exposure to front, middle and back office functions in Fiera. This will provide a great opportunity for career development, learning and potential future placement within the organization;
  • The candidate will be supporting BAU functions in addition to upcoming projects we have in our pipeline.

Must have requirements to be successful in this role:

  • Pursuing a degree in Business or Finance;
  • Advanced knowledge of MS Office Products;
  • Knowledge of financial vehicles would be beneficial;
  • Proficient in English and/or French (if candidate is in Montreal);
  • Excellent communication skills;
  • Attention to details;
  • Organized;
  • Willing to learn;
  • Sense of urgency. network