Laundry Coordinator - Winter 25/26

Position: Laundry Coordinator Employment: Full Time Seasonal

Full Job description

Overview:

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. It is located on Big White Mountain, the highest summit in the Okanagan Highland, an upland area between the Monashee Mountains and the Okanagan Valley. It offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, skiing, and more!

Just 45 minutes away from the town of Kelowna, on the eastern shore of Okanagan Lake, it is surrounded by, provincial parks, pine forest, vineyards, orchards and mountains. Its downtown area incorporates waterfront City Park and a lakeside cultural district with more than 20 local vineyards. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team!

As part of the Big White Housekeeping team, you are responsible for the daily coordination of ensuring that clean linens are supplied to the entire hotel. You will be working alongside, supervising and evaluating the work of staff and lines, to ensure we meet the accommodation standard. Among the responsibilities include storing, washing, drying, pressing and folding, removing stains. This position requires strong multi-tasking and organizational skills.

Responsibilities of this position include but are not limited to:

• Assist the Laundry Manager in the daily running of the department
• Supports and assist in training initiatives for all current and new employees
• Prepare work assignments
• Inspect and maintain all laundry room equipment
• Supervise laundry staff while they are performing their duties
• Conduct daily morning meetings with laundry staff and daily organization of staff
• Help with training of all laundry staff

• Stocking and organizing linen shelves and chemical rooms

• Understand how everything operates in guest laundry (washer, dryers, etc.)
• Assist with laundry
• Ensure the laundry area is clean and tidy at all times

• Fulfilling tasks in a time sensitive manner

• Follow all Health & Safety protocols and procedures

• Assist guests with all questions and requests
• All other duties as required

The vision for Big White:

"To be the perfect four-season mountain resort, distinguished for the high-quality experience our guest always receive."

Big White Mission Statement:

"To go the extra mile to ensure our guest enjoy a memorable alpine experience in a positive, safe and friendly environment"

Our Mission Statement:

"To create a positive atmosphere that benefits both our team members and guests. When we always do our best, we dedicate ourselves to creating experiences that people are amazed by"

Perks from day 1

• Free Ski Pass

• Free and discounted lift tickets for friends and family
• Free ski and snowboard lessons, and 50% off private rentals
• Free and discounted Lift tickets atother approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Team, Family & Friends discounts in our accommodations
• Discount at our restaurants
• Discounts in our retail stores
• Discounts on rentals
• Ongoing Employee events, incentives & recognition
• Flexible schedules to match your traveling companions when prearranged

Details:

• Fulltime, working up to 32-36 hrs. a week
• Hourly wage $22.00 - $25.00
• Staff accommodation onsite, for approved applicants
• Nov 2025 - April, 2026
• Must be legally entitled to work in Canada

Applicable Skills:

• No education or experience required, we will train you on the job
• Great communication and strong decision-making skills
• Experience in training people
• Complaint handling & resolution experience
• Leadership skills
• Ability to follow instruction
• Detail orientated
• 100% guest service oriented, have excellent people skills with a positive and upbeat personality
• Time-management skills.
• Adaptable to change and be able to work at multiple priorities
• Eager and focused to exceed guest expectations.
• Able to work independently as well as part of a team