2024 Fall Student Opportunities Technology & Operations - Business Support, 12 Months

What is the opportunity?

Are you interested in the opportunity to work as a Business Support Co-op at RBC for 12 Months? By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations.

Please only apply to this posting if you are eligible to complete a full 12-month co-op term with your school.

Some exciting roles you'll be considered for are:

• Business Systems Analyst

• Operations Analyst

• Project Control Officer

• Communications Analyst

What will you do?

• Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.

• Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.

• End-to-end collaborative gathering and documentation of information.

• Experience creating process documents & end-user documentation and training.

• Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.

• Create/update detailed project schedules.

• Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.

• Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.

What do you need to succeed?

Must-have

• Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.

• Leadership acumen and a passion to apply it in a dynamic business environment.

• Excellent interpersonal and highly developed communication skills (verbal and written).

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.

• Strong MS Office skills - Word, Outlook, Excel, and PowerPoint.

• Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).

Nice-to-have

• Capability to manage multiple priorities across a number of assignments and prioritize effectively.

• Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.

• Knowledge of Risk Assessment & Quantification methodologies.

• Experience creating process documents.

• Understanding of multimedia/interactive design principles.

• Experience working with brand standards and delivering on brand strategy.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada.

• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.

• Leaders who support your development through coaching and learning opportunities.

• Work in a dynamic, collaborative, progressive and highly performing team.

• Ability to make a difference and lasting impact.

• Enjoy a comfortable work environment with the option to dress casually.

We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is May 17th, 2024. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.

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