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Lead Avalanche Forecaster

September 14 2020
Categories Hospitality, Catering, Tourism, Hospitality, Catering, Tourism, Security, Monitoring, Security, Protective Services, Defence
Banff, AB
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Lead Avalanche Forecaster

Banff, AB, Canada Req #868
Thursday, September 10, 2020

Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What’s in it for you?

  • A ridiculously cool life experience
  • Free ski pass for Sunshine Village and super deals at other resorts
  • A plethora of lively staff events all season long
  • Marvelous discounts on ski gear, food & drinks and transportation.


The Lead Avalanche Forecaster directs and maintains the avalanche control operation, minimizing operational interruptions, with the primary emphasis being the forecasting of avalanches within the operational boundary of the Ski Area. Via the thorough operation of the control program, the Forecaster is responsible for the health and safety of ski area staff required to enter into avalanche terrain, and the safety of all guests who come to enjoy the skiing experience at Sunshine Village. This role will set performance goals and develop training plans for Avalanche Technicians, Shift Supervisors and senior patrollers. The Forecaster will report to the Mountain Operations Manager, work alongside the Public Safety Director, and work closely with all operational departments.

Job Functions

  • The primary responsibility of this role is to oversee, manage and delegate the daily duties pertaining to avalanche safety, including: performing avalanche control when required; overseeing the timely opening of terrain and ski lifts; providing first aid and managing lift evacuations, where required; and communicating changing weather, closures, and any atypical operating conditions.
  • Creating and overseeing public information generated for avalanche forecasting, reviewing for content, accuracy, and readability.
  • Implementing terrain closures in association with other functional operations managers when avalanche hazard cannot be mitigated.
  • Creating and maintaining a positive team environment offering support and encouragement to leaders and individual contributors; imparting knowledge, assisting with training, striving to maintain effective communication. Maintaining an environment where constructive feedback is welcomed, heard, and responded to.
  • Administrative and Reporting Responsibilities:
    • Mitigating risk through daily avalanche and weather assessments.
    • Developing and reviewing meeting content, training, safe work practices, completing inspections and hazard assessments for public safety and all areas of responsibility.
    • Directing incident investigation, using proven effective accident investigation tools and techniques.
    • Following, acting as a role model, and enforcing company policies, in a fair and instructive manner.
    • Ensuring that people development processes are universally and equitably applied across the team e.g. regular performance management, training plans.
    • Timely and accurate reporting of documentation, and all incidents and deficiencies to appropriate departments/personnel.
    • Maintain an inventory and maintenance record of all equipment that pertains to the avalanche control program; submit work plans and detailed budgets for preventative maintenance of all equipment.
    • Act as the subject matter expert in the Emergency Procedures- Avalanche, and ensure it is up to date and functional.
Experience and Qualifications

  • Must have achieved Ski Patrol level III designation. Minimum 10 years of experience skiing and patrolling.
  • Medical experience in high stress situations – advanced Wilderness First Aid/EMR or higher.
  • Valid AB Avalanche Control Blasting Certificate and Level 2 Canadian Avalanche Association Certificate.
  • Professional Member of the Canadian Avalanche Association in good standing.
  • Completed 15 missions as the lead in helicopter bombing missions.
  • Proven leadership and communication skills, both written and verbally.
  • Excellent customer service skills, especially in high stress environments such as accident scenes.
  • Effectively provide training, support, and assistance to coworkers.
  • Maintain professional conduct when knowingly acting as a company representative, on or off-duty.
  • Able to work in a confidential capacity.
  • Must be neat, alert, punctual and dependable, acting as a leader and mentor.
  • Prepared to work flexible schedules e.g. weekends, holidays, nights, extended hours.
  • Knowledge of Microsoft office suite of products (Outlook, Excel) and online systems is preferred.
  • Valid Alberta motor vehicle operator’s license. Able to operate UTV, highway vehicle, snowmobile.

Additional Considerations

  • Employees must always be of sound mind and report to work fit for duty. The ability to exercise good judgement is essential and a key requirement of the position.
  • This position requires the ability to ski for long periods of time (spending the day in ski boots is normal), constant trunk rotation, frequent lifting, pushing/pulling of equipment, patients, and tools (up to 45 kg).
  • Requires working at heights, occasionally climbing ladders, ascending inclined slopes up to 60% (30°)
  • There will be exposure to extreme environments (temperature and wind) and remote work.
  • This role may operate machinery and works around moving equipment.
  • Candidates are required to provide Vibram® soled winter boots; ski equipment in good working order; avalanche safety gear (3 antennae beacon, shovel, and probe); an ASTM helmet; and appropriate mid and base layers for a winter environment. Outer uniform pieces (liner, jacket, pants, toque) are provided.
  • This position requires the ability to work around and travel in helicopters to perform certain tasks.

Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.

Other details

  • Pay Type Hourly
  • Employment Indicator Seasonal network