Snow School Program Supervisor

July 5 2022
Industries Accomodations, Food services
Categories Education, Library, Education, Library, Education, Library, Hospitality, Catering, Tourism, Hospitality, Catering, Tourism, Hospitality, Catering, Tourism, Management, Administration
Pincher Creek, AB • Remote
Who We Are:
Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With less than 200 employees we’re a small, passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us.

Our resort is not owned or operated by a large ski conglomerate; rather by a bunch of local skiers and riders who are passionate about steep terrain and great snow. Operational decisions are made here (head office = the basement of the day lodge) and our long-term direction is plotted by a group of passionate, volunteer board of directors who represent more than 200, predominately local shareholders.

More Info including staff perks can be found at:

Position Overview:
Castle Mountain Resort’s Snow School is currently seeking a self-motivated individual who is able to take an organizational and customer service role within the snow school. Reporting to the Snow School Director this position assists with day-to-day operations of the snow school. This position is responsible for booking lessons, school groups and assisting with the coordination of on snow instructors, and perform instructional duties as required. This is a supervisory position which requires strong leadership skills.

What we offer you:
  • Leadership experience on a small team.
  • $21.00-$22.00 depending on certifications and experience.
  • Average work week is 5 days on, 2 off. Addition days may be required during holiday periods.
  • Free Castle Mountain Resort Season Pass.
  • Discounted or Free Season Pass for Spouse/Dependents
  • Helly Hansen uniform (jacket and pants)

What you Offer Us:
  • Passion for the ski industry and culture.
  • A sense of teamwork and community.
  • CSIA/CASI LEVEL 2 (Level 3 Preferred) or equivalent
  • Strong understanding of CSIA Methodology
  • Above average computer skills including a good working knowledge of MS Office.
  • Good understanding of point-of-sale systems
  • Experience in a leadership role (snow school experience an asset)

What you will be doing:
  • Assist with day-to-day operations of the Snow School include instructors and desk staff.
  • Organization and booking of children's camps and school programs.
  • Scheduling and supervision of instructors.
  • Booking and sales of lessons
  • Close out cash and balance at end of shift
  • Identify any potential problems and problem solve for the guest
  • Work as a team leader/member on a closely formed team
  • Cash control procedure implementation.
  • There is an opportunity to lead sessions and develop instructor training skills and technical skills.

Hiring Process:
  • Interviews will begin in August with a start date in mid-late November.
  • Preference will be given to returning and/or local candidates.
  • Only those selected for an interview will be contacted.

**Please note: Employees in supervisory and management positions are required to find their own accommodation on-site or in a nearby town.**

Where We Are:
Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location with no mobile coverage or public transit. There is a communal living Staff Accommodation building on-site for new and returning non-supervisory, seasonal employees. More information on our location and our resort can be found at

Department: Snow School
This is a full-time seasonal position

Apply now! network