Privacy policy

This policy applies to Jobs.ca, its candidate and employer workspaces, and Jobs.ca network sites that link to this policy. The Jobs.ca operator is responsible for the personal information handled by these services.

Jobs.ca's Privacy Officer oversees compliance and responds to access, correction, deletion, consent, and complaint requests. Use the support form and choose Privacy request, or email [email protected].

We collect information you provide, including account details, job preferences, saved searches, resumes, applications, candidate profiles, employer profiles, job postings, team memberships, support messages, and consent choices.

We also collect limited technical and service information needed to operate and protect the platform, such as session records, device and browser details, approximate location derived from a request, security events, and interactions with jobs or applications.

Employers and job sources may provide job, organization, application, and hiring-workflow information. We keep source and ownership information so imported content can be reviewed and corrected.

We use information to provide accounts and workspaces, show and match jobs, deliver alerts, process applications, support employer hiring workflows, maintain public profiles when requested, answer support requests, prevent abuse, and improve service reliability.

When account-level troubleshooting is necessary, an authorized Jobs.ca administrator may open a short-lived support view of the real account. The administrator, user, reason, start, expiry, and return time are recorded for accountability.

Selecting a résumé in the profile uploader explicitly requests automated profile setup. We send it to OpenAI to extract structured information and run a separate source-verification pass with provider storage disabled. Verified information fills missing private profile fields without replacing information you already entered, and you can review or edit it at any time.

Recommendations are designed to be explainable. Employers cannot buy a higher position in organic relevance results. Clearly labelled sponsored placements may be offered separately.

We seek meaningful consent where required. Some processing is necessary to provide a service you request, meet legal obligations, or protect the platform and its users.

You can change job-alert, profile-visibility, communication, and publication choices from your account. Withdrawing consent does not affect processing already completed lawfully.

Candidate information is shared with employers only through the visibility and application choices available in the product. Employer information and active job postings may be public.

We may use service providers for hosting, databases, private file storage, email, text messaging, security, operational support, and candidate-requested document extraction. OpenAI receives a résumé only after the candidate’s separate request and consent. Providers receive only the information needed to perform their work and must protect it.

We may disclose information when required by law, to investigate fraud or safety concerns, or as part of a business transaction subject to appropriate safeguards. Jobs.ca does not sell personal information.

We keep information only as long as needed for the purposes described here, legal obligations, dispute resolution, fraud prevention, and secure backups. Retention periods vary by record type.

The privacy dashboard lets signed-in users review visibility settings, request an export, and schedule account deletion. Some records may be retained when the law requires it or when they are necessary to protect the rights and safety of users.

Jobs.ca serves people and employers in Canada. Service providers may process information in Canada or other countries. Information handled outside your province or Canada may be subject to the laws of that location.

We use layered administrative, technical, and organizational safeguards. No online service can guarantee absolute security. If a breach creates a real risk of significant harm, Jobs.ca will investigate, document, notify affected people and regulators when required, and take steps to reduce further risk.

We use essential cookies for authentication, language, security, fraud prevention, and interface preferences. Public pages may also use Google Analytics, PostHog, and Sentry to understand aggregate usage, diagnose errors, and improve reliability. We limit analytics on private account, application, and employer-workspace paths and do not intentionally send free-form search terms or protected application content to Google Analytics.

When Google advertising is enabled, third-party vendors, including Google and participating ad-technology providers, may place or read cookies, use device identifiers, and process IP address and browser information to deliver, limit, personalize, and measure ads. Google's advertising cookies can support ads based on prior visits to Jobs.ca or other sites. You can opt out of personalized advertising through the Google Ad Settings link below. Where required, advertising and optional measurement technologies are controlled through a consent platform, and you may withdraw a choice later.

Depending on where you live, you may ask to access or correct personal information, withdraw consent, question a decision, or complain about our handling of your information.

Use the support form and choose Privacy request, or email [email protected]. We will verify identity before releasing or changing protected account information and respond within the period required by applicable law.